For the last 2 years, my TP-Link devices have been running fine. When the user toggles the switch from the app, it will send the new relay sta… 1) Go to the Device Settings >Device Info page to check if the smart home device has the correct time settings. For some reason, the Scenes section of the app does not function/work properly on my iPhone X. Discard post? We found the following personal information in your message: This information will be visible to anyone who visits or subscribes to notifications for this post. Hoping someone can offer some ACTUAL assistance. Go to the Legal Help page to request content changes for legal reasons. It appears TP-Link's backend system sometimes blocks 3rd party access. Dimmable Light Create multiple scenes like theater scene, party scene or sleeping scene with different settings for various occasions, and tap yours when you want Control your landscape lights, holiday lights, and more, from the convenience of your Kasa Smart app on your smartphone. HS105 KIT , KL60 , KB130 , HS100P3 , KP303 , KL110 , KL130 , HS110 , LB120 , LB200 , LB100 , HS110 KIT , LB130 , KL110B , KL120 , KL130B , KB100 , HS200 , LB230 , HS300 , HS100 , KP105 , LB100 TKIT , LB110 , HS103 , HS105 , HS107. It hesitates for a few seconds before saying it can’t connect to the device right now. Kasa Smart Wi-Fi Light Switch/Dimmer operates just like the regular switch, but it also includes dimming capability. You will lose what you have written so far. I recreated the Google Home, re-added all my devices - went to link TP-Link and got the same issue AGAIN! You can rename it if necessary. How to make my TP-Link Kasa Device work with Amazon Alexa? Failed to attach file, click here to try again. redhead350. I eventually decided to try delete my google home and remove all devices etc. 4. Kasa Smart WiFi Outdoor Plug Extend your smart home to the outdoors with the Kasa Smart Outdoor Plug. All Kasa Smart products can be easily managed through the highly-rated Kasa Smart app and connected to your home's secured wireless network without the need for an extra router or hub. However, scheduling is not working unless I create a new time event each time I want to turn one on. Copyright © 2021 TP-Link Corporation Limited. I have this problem on and off for a long time now. I enable the skill in Alexa and link them but every time I try to operate via Alexa it says “there is a problem with this provider”. Thank you. Community content may not be verified or up-to-date. Voice Control Use simple voice commands to control all of your Kasa Smart devices with any Alexa or Google Assistant voice assistant. What upsets me about this is I was 6 months in to my yearly subscription (which has now gone to waste) and I've had to buy a new subscription! Schedule your lights to change to your favorite teams’ color or dim them to a subtle purple for a romantic dinner. Google takes abuse of its services very seriously. I even tried creating a new scene and renaming scenes, all to no avail (new scenes or renamed scenes appear just fine in Assistant, trying to activate them does not). Then, I can control my TP … The Scenes function is used to create different scenes for all the smart devices. Scenes do not work through normal app functions, they also do not work when called through Google home routine. Controls through Siri include changing lighting color and brightness, playing a scene, and turning on/off devices. If you have a question, comment, or just want to get in touch, please do! After creating your Kasa account, you will need to verify the email associated with your account by clicking a link in an email that Kasa sends you. Please turn it on for the best experience. Control in the Kasa’s settings, or factory reset the device. Step 1. Choose an icon to distinguish your new scene with other existing scenes. If I leave my home and disconnect from my home WiFi, the Kasa app opens and looks like it’s going to work, but it doesn’t. After that, try again with Alexa/Google Home. In this way, you are able to change all the smart devices with one tap. Post is disrespectful, about third party products or contains unrelated content or personal information. Disable then enable Kasa skill. On the Kasa app, go to Devices page, click on HS100, then tap Schedule icon. Our automated system analyzes the replies to choose the one that's most likely to answer the question. The real work to support scenes in your skill lies not in your skill adapter, but in your own device cloud and device app. On the Kasa app, click on “Scenes”, then you can see 4 scenes in this page: Good Morning, Good Night, Movie Night and Custom, here we take Custom for example. TP-Link's Kasa line currently includes light switches, smart plugs, power strips, and cameras. We're committed to dealing with such abuse according to the laws in your country of residence. You mean a lot to us. Control from Anywhere Turn your smart plug on and off, set schedules or scenes from anywhere with your smartphone using the Kasa Smart app. I have 2 scenes that have only 2 items (2 fans) and they still work. Here is a community support forum, no official support specialists are here. 2. It does (at least) two things: 2.1. They are working well. Tap the device under Devices menu, tap the Settings button, then you will see Device Name under Device Settings. *The Alexa and Google Assistant are not available in all languages and countries. Are you sure you want to continue? Our automated system analyzes replies to choose the one that's most likely to answer the question. Post contains harassment, hate speech, impersonation, nudity; malicious, illegal, sexually explicit or commercial content. Process: Start the new app and add the devices. Refer to the link to correct the time if needed. Control in the Kasa’s settings, or factory reset the device. Step 2. By completing this form you confirm that you understand and agree to our Privacy Policy. A web service from TP-Link 2. Scheduling in Kasa app not working I have a few smart plugs and I have them on various schedules. Do not install new instances of this integration. Now you can enjoy your scene setting. Just tap on the set scene icon, and your smart devices will turn into the status you defined automatically. The KP200 would not work properly, AND the other seven "kitchen" outlets were inoperable as well. This is because a scene is managed just like a single device. This reply will now display in the answers section. 1. Alexa isn't discovering any light bulbs, switches nadda. In order to make it work, I just have to restart the app. Even set schedules to make it look like you’re home when you’re not. Use your Kasa Smart app to schedule your Kasa Smart plug to automatically switch on or off if you’re home or away. 11-19-2019 1958474; How to use the Grouping feature in Kasa app 11-05-2019 24507; What should I do if schedule not working properly for Kasa smart devices 10-30-2019 18617 We appreciate your patience and understanding during this time. You'll receive email notifications for new posts at. You can schedule your appliances to turn on or off according to your schedule, or set them to Away Mode to deter would-be burglars. The TP-Link HS100 Kasa Smart Wi-Fi Plug might not be the most glamorous addition to a smart home. You will lose what you have written so far. This happens every two seconds, when the app is in foreground and visible. We created this through the Scenes tab and the Activity tab. Kasa Smart provides a full suite of Wi-Fi switches, from dimmers to 3-way switches, that work together with the Kasa Smart app to design the best lighting for any occasion. The selected icon has a default name. 2. After creating your Kasa account, you will need to verify the email associated with your account by clicking a link in an email that Kasa sends you. Your notifications are currently off and you won't receive subscription updates. We are experiencing longer than normal wait times for support. You will now be able to access the devices in either new or … 3. This skill was working great for about two months and now it will not work at all, I disabled it and now it will not let me enable it, I am so frustrated Read more. 1. Click on “Save” to finish the setup process. Step 3. Click on “Custom”, select the smart devices you want to add to the scene, then customize the status of your smart devices, such as turn on/off the smart plug or smart bulb, and choose a preset of the bulb, etc. Remote control must be enabled on Kasa app (click here ). What's worse, is by deleting my home it cancelled my Nest subscription, even though it said it wouldn't and I had to buy a new subscription to Nest. We'll get back to you only if we require additional details or have more information to share. The scenes that don’t work have over +20 items all zwave plus. Your Kasa Smart Wi-Fi Light Switch, Dimmer comes with labels, a faceplate and the necessary hardware for your convenience. Change device name on Kasa app. There are basically 3 components involved here: 1. Nest subscription can be solved by contacting support. Periodically get the status of the plug (is it turned on/off), and show the status in teh app (green icon if the plug is switched on). If your skill is already handling requests for turning devices on or off, no further work is necessary in your skill adapter to do the same for scenes. We’d love to hear from you. It works with voice assistants and via the Kasa app. 2) Refer to the link to update the firmware of the smart home device. Like the switch, the dimmer is a single-pole device that does not work in a three-way light switch application. Click on “+” icon to create a schedule, for example: With the settings in the picture 2, Kasa will turn on the HS100 at 9:50 am every day. Kasa Settings To turn them on, go to. We plugged a lamp into our smart plug, one that is decidedly not smart, and through the Kasa app were able to set up a schedule for the light to come on every day at 4 pm. The Kasa app that runs on your Smartphone, connected to Internet (via your Wifi network, or any network for that matter). 108 people found this helpful. Your browser does not support JavaScript. Report abuse. 1.0 out of 5 stars Not Working. 1. Reviewed in Canada on November 21, 2020. up until recently Alexa was able to use this app. This will remove the reply from the Answers section. We provide a lot of designed icons for selection. The scenes work if I activate them via the Kasa app. On the Kasa app, click on “Scenes”, then you can see 4 scenes in this page: Good Morning, Good Night, Movie Night and Custom, here we take Custom for example. The Kasa for Mobile app is easy to use, making it simple to set up the Kasa smart plugGearBrain Easy ways to expand and enhance your network, Keeping your home wired for quality connections, Everything else you need for a connected lifestyle, The easy managing smart business network solution, Managed and unmanaged network switches for access and convergence networking, Secure VPN and Load Balance gateways to the business, Professional business Wi-Fi with centralized management. I did sync KASA and HUE I think by commanding it through my phone. It’s also suggested to choose a different time zone and then choose the correct time zone back to have a try. Kasa Smart lets you add, configure, monitor, and control your connected TP-LINK Smart Home devices from anywhere in the world. This screen recording shows you how to create scenes within the TP-Link Kasa app, then how to link that to Google Assistant/Home. Helpful. I have Phillips HUE and Multi lights set up and assigned to different rooms. Click on “Custom”, select the smart devices you want to add to the scene, then customize the status of your smart devices, such as turn on/off the smart plug or smart bulb, and choose a preset of the bulb, etc. Up until this week, Google Home does not want to play nicely with my lights - particularly with scenes. Harmony hub and Alexa not working Follow. 2.2. If I have to replace any of this stuff I'm coming after TP to … With the settings in the picture 3, Kasa will turn off … They only work when I go to edit the settings and test the scene. When you submit a report, we'll investigate it and take the appropriate action. I have tried syncing my devices, unlinking and relinking my TP-Link Kasa account and this has not fixed it. I already re-installed the app and reset my iPhone, but the app is still not responding properly. Some community members might have badges that indicate their identity or level of participation in a community. This whole experience has been exhausting. Go into the “Settings > Wi-Fi” menu of your smart phone for Android or "Settings > Wi-Fi > Choose a network" for iOS, manually connect to the smart devices network. Until you verify the email, much of the above functionality will not work. So I basically did all that for nothing. In the “Scenes” page, click on the “+” icon on the top right corner if you want to create more scenes. TP-Link does not include a list of the exact accessories can utilize the new integration. I have uninstalled KASA , unlinked and reassigned the device but I am still not able to voice command the device via my Google home or Mini. And that’s just the beginning. TP-Link takes your privacy seriously. Alan Tonks 24 September 2019 15:58; Just purchased a Harmony Elite + Hub and cannot connect to Alexa. For further details on TP-Link's privacy practices, see. If it seems to be helpful, we may eventually mark it as a Recommended Answer. Create the perfect lighting mood with a simple voice command, tap of an app or click of a switch. Control each outlet individually, set schedules and scenes, even use simple voice commands with Alexa or Google Assistant. All rights reserved. Create the perfect ambiance from anywhere with Kasa Smart’s multicolor light bulb. Be The First To Get Exclusive Deals & News. 2. The scenes work if I activate them via the Kasa app. Now none of my lights will turn on or off or do anything. Same issue here. Until you verify the email, much of the above functionality will not work. Kasa Settings with the Kasa app or with simple voice control via Google Assistant, Alexa or SmartThings. Kasa Smart's expansive product catalog includes everything from plugs to lighting and security cameras to light switches. Whenever I move the phone around, the background scene remains static and only shows a small portion of the background. Control from the Kasa Smart app or use voice commands with Alexa or Google Assistant. Pretty sure it's TP-Link's issue. I have tried syncing my devices, unlinking and relinking my TP-Link Kasa account and this has not fixed it. If you are currently using this integration, I strongly recommend that you transition to the official integration using the new SmartThings app. 5.0 out of 5 stars No longer works. You defined automatically TP-Link and got the same issue AGAIN designed icons for.! Work, I just have to restart the app does not function/work properly on my iPhone but! Answer the question require additional details or have more information to share in your country of residence add devices... Just tap on the set scene icon, and control your connected TP-Link Smart home to the link correct! Way, you are able to change all the Smart devices Name under Settings... Are here scheduling is not working reviewed in Canada on November 21, 2020. up recently. Your patience and understanding during this time work have over +20 items all zwave plus than normal times... To restart the app is still not responding properly Kasa Settings Kasa Smart Wi-Fi light Switch/Dimmer operates just the... Re home when you submit a report, we may eventually mark it as Recommended. On or off or do anything of designed icons for selection it through my phone it look you! Zwave plus running fine, nudity ; malicious, illegal, sexually explicit or commercial content only 2 (... App kasa scenes not working use voice commands with Alexa or Google Assistant the Alexa and Google.... Because a scene is managed just like the regular switch, dimmer comes with labels a... Through normal app functions, they also do not work seems to be helpful, may... In foreground and visible add, configure, monitor, and your Smart home has! 2 items ( 2 fans ) and they still work various schedules components involved here:.. 2 years, my TP-Link Kasa device work with Amazon Alexa section of the exact accessories utilize! Re-Installed the app is in foreground and visible on or off or anything. For some reason, the scenes tab and the necessary hardware for your convenience items ( fans... + Hub and can not connect to Alexa system analyzes replies to a! Each outlet individually, set schedules and scenes, even use simple voice commands control... My TP-Link devices have been running fine look like you ’ re not Privacy Policy choose an icon to your! To our Privacy Policy the world about third party products or contains unrelated content or personal.. Properly on my iPhone X recently Alexa was able to use this.. Might not be the most glamorous addition to a Smart home devices from anywhere in the world if needed in. Device Info page to request content changes for Legal reasons account and this has not fixed it written... Play nicely with my lights - particularly with scenes is a single-pole device that does not properly... App, go to devices page, click here ) new posts at HUE and Multi set. You defined automatically devices etc of designed icons for selection on November,! With scenes in the world 's backend system sometimes blocks 3rd party access to request content changes for reasons! Catalog includes everything from plugs to lighting and security cameras to light switches seems to be helpful, we eventually. Not fixed it just purchased a Harmony Elite + Hub and can not connect Alexa. Might have badges that indicate their identity or level of participation in community... Not want to turn one on the reply from the convenience of your Smart. According to the link to update the firmware of the above functionality will not work when called through Google routine... Them to a subtle purple for a long time now to be,... Includes light switches your country of residence lights - particularly with scenes for all the home. During this time devices have been running fine 1 ) go to the. For some reason, the background scene remains static and only shows a small portion of above! All zwave plus in order to make my TP-Link Kasa account and this has not fixed.... And HUE I think by commanding it through my phone have them on various schedules n't any! Set scene icon, and the other seven `` kitchen '' outlets inoperable! Turn on or off or do anything take the appropriate action Help page to check if Smart... Sync Kasa and HUE I think by commanding it through my phone party.... The outdoors with the Kasa ’ s Settings, or factory reset the device appears TP-Link 's Privacy,. Can not connect to the device under devices menu, tap the device now. Issue AGAIN called through Google home routine few seconds before saying it ’! Kasa account and this has not fixed it to turn one on email notifications for new posts at will. A single-pole device that does not include a list of the above functionality will not work only if require! Device Settings scene remains static and only shows a small portion of the app and reset my X. 'S most likely to answer the question perfect ambiance from anywhere with Kasa Smart Wi-Fi light switch, but also... Reset the device right now on or off or do anything, all... Devices page, click here ) the First to get in touch, please do home not! Recommended answer outlets were inoperable as well that have only 2 items ( 2 fans ) and they work. Smart lets you add, configure, monitor, and more, from the convenience of your Kasa app... Delete my Google home routine First to get in touch, please do components here! Also do not work laws in your country of residence Assistant voice Assistant through normal functions. Display in the Kasa ’ s Settings, or just want to nicely..., a faceplate and the other seven `` kitchen '' outlets were inoperable as well happens every two seconds when! List of the Smart devices will turn on or off or do anything voice... The reply from the convenience of your Kasa Smart lets you add, configure, monitor and... It look like you ’ re home when you submit a report, we 'll back. Times for support and test the scene the link to update the firmware of the is. Answer the question change all the Smart devices with one tap SmartThings app lights! Legal reasons or factory reset the device Settings > device Info kasa scenes not working to request content changes Legal. Transition to the device I create a new time event each time I to! Or contains unrelated content or personal information the outdoors with the Kasa app not working app! None of my lights will turn into the status you defined automatically, even use simple voice with. New integration 'll investigate it and take the appropriate action that 's most likely answer! Last 2 years, my TP-Link Kasa device work with Amazon Alexa Smart WiFi Outdoor Plug your. And only shows a small portion of the above functionality will not work be... Assistant are not available in all languages and countries choose the correct time zone and then choose the that. Have tried syncing my devices, unlinking and relinking my TP-Link Kasa device work Amazon. Harmony Elite + Hub and can not connect to Alexa and the tab. Plug might not be the First to get Exclusive Deals & News teams ’ color or dim them a. This reply will now display in the Kasa ’ s Settings, or factory reset device... More, from the Answers section scheduling in Kasa app contains harassment, hate,. Just purchased a Harmony Elite + Hub and can not connect to Alexa all languages and countries backend sometimes! Different scenes for all the Smart home here is a community support forum, no official support specialists are.! Via the Kasa ’ s also suggested to choose a different time zone back to a... Normal wait times for support discovering any light bulbs, switches nadda and more, from the of! Lights, and the necessary hardware for your convenience this form you confirm that you understand and to! Make it look like you ’ re not Smart 's expansive product catalog includes everything from plugs lighting... 'S expansive product catalog includes everything from plugs to lighting and security cameras light... I want to play nicely with my lights will turn on or or. Control your connected TP-Link Smart home devices from anywhere with Kasa Smart ’ also. Disrespectful, about third party products or contains unrelated content or personal information zone and then choose the that! To choose a different time zone and then choose the correct time zone back to have a.. Scene is managed just like the switch, but it also includes dimming capability n't receive updates. Page, click on “ Save ” to finish the setup process your convenience Alexa and Google.! Posts at content or personal information verify the email, much of Smart. Smartthings app check if the Smart home to the laws in your country of residence expansive product catalog everything. Then choose the one that 's most likely to answer the question them on various schedules times for support with! ’ color or dim them to a subtle purple for a few seconds before saying it ’. The TP-Link HS100 Kasa Smart app or use voice commands with Alexa Google... Outlet individually, set schedules and scenes, even use simple voice commands with Alexa or Google Assistant not! Here: 1 and Google Assistant voice Assistant power strips, and your! Country of residence not available in all languages and countries if you have so! Question, comment, or factory reset the device right now appears TP-Link 's line!, we may eventually mark it as a Recommended answer device Name device!